Accessibility statement

The State Capital of Kiel endeavours to make its website kielmobil.app accessible in accordance with § 11 paragraph 1 of the State Disability Equality Act (LBGG) and the accessibility requirements pursuant to § 13 paragraph 3 LBGG.

Compliance Status

This website is partially compliant with § 13 paragraph 3 LBGG.

Non-Accessible Content

The following content is not accessible:

  • Push notifications (CleverPush): The integrated third-party widget for push notifications has insufficient colour contrast. As this is an external component that cannot be fully customised by us, there are limitations in accessibility.
  • Dynamic colour palettes: The website uses a dynamic colour system in which content is categorised by colour. For some colour combinations, contrast ratios may fall below the minimum requirements. The contrast function in the accessibility settings can be used to deactivate the dynamic colour palettes and replace them with high-contrast colours.
  • Embedded third-party content: External widgets and embedded content (e.g. maps, timetable data) may contain barriers that are beyond our control.

Accessibility Features

kielmobil.app offers the following features to improve accessibility:

  • Font size adjustment: The font size can be adjusted in three levels.
  • High contrast: A mode with increased contrast for better readability is available.
  • Disable animations: All animations can be disabled. Additionally, the system setting for reduced motion (prefers-reduced-motion) is automatically detected and respected.
  • Hide images: Images can be hidden if required.
  • Keyboard navigation: All interactive elements of the website are fully accessible via keyboard.
  • Semantic HTML: The website uses semantic HTML with ARIA landmarks for good accessibility with screen readers.
  • Bilingual: All content is available in German and English.

These settings can be accessed via the accessibility icon (universal access) in the header and footer area of the page and are permanently stored in the browser.

Preparation of this Accessibility Statement

This statement was created on 25 March 2026.

The statements regarding compliance with accessibility requirements in this declaration are based on a self-assessment using automated tests (axe-core, WCAG 2.1 Level AA) and manual review.

The statement was last reviewed on 25 March 2026.

Feedback and Contact Details

Would you like to report existing barriers or request information about the implementation of accessibility? For your feedback and all further information, please contact the online editorial team of the State Capital of Kiel:

Email: online-redaktion@kiel.de Phone: 0431 901-2418

Complaint Procedure

If no satisfactory solution has been found after your feedback to the above contact, you can contact the complaints office of the State of Schleswig-Holstein in accordance with the State Disability Equality Act (LBGG).

The complaints office has the task of resolving conflicts on the topic of accessibility between people with disabilities and public bodies in Schleswig-Holstein. The aim is not to find winners or losers. Rather, the goal is to find a solution to a problem together and out of court with the help of the complaints office. The complaint procedure is free of charge. No legal counsel needs to be engaged.

Complaints Office under the Disability Equality Act at the State Commissioner for People with Disabilities Office address: Karolinenweg 1, 24105 Kiel Postal address: Postfach 7121, 24171 Kiel Phone: +49 431 988 1620 Email: bbit@landtag.ltsh.de